Rogers Sportsnet West – Amateur Hour At Its Best

.: Tonight while watching the one game playoff between the Twins and the Tigers, I was stunned after the bottom of the 10th inning as I watched the Sportsnet announcer advise viewers on the Prairies that Sportsnet West was switching from the baseball game to a hockey game between the Montreal Canadiens and the Calgary Flames. The announcer said viewers could switch to Sportsnet East (which requires a subscription, of course) to continue watching the game. Problem is that Shaw Cable doesn’t carry Sportsnet East, so even if I had wanted to immediately subscribe to that channel, I couldn’t.

I sent the following note to the jerks at Sportsnet a few minutes ago:

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Just wanted to say how incredibly disappointed I was that Sportsnet West chose to drop the Twins/Tigers game after the 10th inning. I live in Edmonton. Your announcer told us we could switch over to Sportsnet East to watch the game. Shaw doesn’t carry Sportsnet East in Edmonton. So we had no broadcast of an incredibly exciting game.

For whatever reasons you chose to do this, or was forced contractually to do this, it was a bush league, amateur move of the lowest order. It reminded me of the Heidi football game in 1968 (look it up on Wikipedia).

It’s no wonder Canadian cable networks continue to look so provincial and amateur compared to their American counterparts. A one-game playoff to decide a divisional championship, and you choose to stop broadcasting it in extra innings. Unbelievable. Such a juvenile decision gives me as a viewer no confidence in your management’s abilities to make informed decisions that serve your viewers in the best possible way.

If I could offer one suggestion, it would be to grow up. How can you consider your operation to be major league when you clearly can’t even cover Major League Baseball?

Thanks for ruining my baseball viewing tonight.

Sincerely,
Randy Reichardt

3 Responses to “Rogers Sportsnet West – Amateur Hour At Its Best”

  1. nicholas rety Says:

    We in the west are shortchanged by being denied the Chelsea Champions League game while it is being shown in the east. The west seems to be getting the lesser of the Champions league games each matchday. We pay our dues and are entitled to see the games you show in the east. Please rectify this.
    Nicholas

  2. Steve 40 Says:

    Did you ever hear a response to your note? I bet they didn’t even bother to send a “We have read your complaint and will try to do better in the future” standard response type letter.

  3. Randy Says:

    This was the response I received:

    “Hello,

    Thanks for your recent email. We certainly appreciate the feedback about our broadcasting of the Twins/Tigers one-game playoff. I have forwarded your comments to our Programming Department for their review and recommendations.

    Sincerely
    Jim LaChapelle
    Audience Relations ”

    In fairness to SportsNet, Jim LaChapelle also responded to another recent complaint I had about another issue. So their Audience Relations people do respond.

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